📦 Shipping Policy

www.boboji.love is committed to excellence and full customer satisfaction. We proudly offer shipping services and strive to get your order to you as quickly as possible, including same-day dispatch when applicable. Please allow for delays during holidays or peak periods.

1. Shipping Time

All orders are processed and shipped within 4–10 business days (excluding weekends and holidays). If order volume is high, shipments may be delayed slightly. In such cases, we’ll notify you via email.

2. Wrong Address Disclaimer

Customers are responsible for providing accurate shipping information. If you realize the address is incorrect, please contact us immediately. We’ll do our best to correct it before the item ships.

3. Undeliverable Orders

Orders returned due to incorrect or insufficient shipping information may be subject to a restocking fee.

4. Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking confirms delivery but you haven't received the package, please report the issue to your local authorities.

5. Return Request Window

We accept returns within 5–15 days of delivery. Items must be unused and unopened. Please contact us before returning any item.

6. Out-of-Stock Handling

If any item in your order is out of stock, we’ll wait until all items are available before dispatching the order.

7. Import Duty and Taxes

Customers are responsible for any import duties or taxes upon arrival of the package in the destination country.

8. Acceptance of Policy

By using our website and placing an order, you acknowledge and agree to the terms outlined in this Shipping Policy.

9. Contact Us

If you have any questions or concerns, feel free to reach out:

Email: boboji.love@163.com